Listening

Listening: Angles

 A: Good morning, Compuset helpline. Melanie speaking. How may I help you?

B: Hello, it's Dave Smith here from CopyShop. Can you tell me if you've got any of the X300 RAM chips in stock?

A: Have you got the item number, please?

B: Yes, it's 15480

A: Just a moment, Mr Smith, I'll check for you. Please stay on the line.

B: Sure

A: Tank you for waiting. Yes, we've got 10 of those in stock

B: Great. I'll come in later this week.

A: Can I help you whit anything else today?

B: Yes. Unfortunately, we haf a problem whit the laest software update you sold us

A: Oh, I'm sorry to hear that, Mr Smith. I'll put you through to a support technician.

Listening: Catala

A:Bon mati, compuset helpline. Melani parlant. Com et puc ajudar?

B:Hola, Es Dave Smith  de CopyShop. Em podries dir si tens alguna ram x300 a la venta?

A: Tens el numero d'article, siusplau?

B: Yes es 15480

A: Un moment, Sr. Smith, deijam mirartu. Siusplau manteneixte a la trucada 

B: Claro.

A: Gracies per esperar. Si, tenim 10 a la venta

B: Perfecte, vindre despues aquesta setmana

A: Et puc ajudar amb una altra cosa avui?

B: Si, malafortunadament, tinc un problema amb la ultima actualitzacio del software que mas vengut.

A: Oh, o sentpe sentir aixo, Sr. smith. et puc donar ajuda tecnica